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Career Pathways

Invididual Support Specialist (ISS)

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Description of an ISS

Individual Support Specialists, also called Homemakers, assist
individuals with household or personal care activities that improve
or maintain adequate well‐being. Services may be provided for
reasons of illness, disability, absence of a caregiver, or to prevent
adult abuse or neglect. Service can include homemaker services,
chores such as shopping, cooking and cleaning, home maintenance,
incidental assistance with personal hygiene and dressing, and
household management needs such as paying bills/ balancing a
checkbook. This position can be consumer‐directed.

ISS Work Settings and Populations Served

  • An ISS works with adults and elders with physical disabilities
  • An ISS can work in client’s homes, assisted living centers, residential care facilities, and other health care settings

Hiring Requirements

Vary by agency



There are no training requirements for this positioin.





A person who is working as an ISS can move into the following positions with additional education:

Health Services:

  • CDPA
  • PSS
  • CRMA
  • Home Health Aide
  • CNA
  • CNA-M
  • LPN
  • Medical Assistant
  • Nursing Degree

Human Services:

  • MHRT-I
  • DSP
  • MHRT-C